Your privacy is important to us. Learn how we collect, use, and protect your information.
We secure your personal information
Clear information about data usage
Advanced security measures
Control over your personal data
PropertyCare values the privacy of all users and remains committed to protecting it comprehensively. We continuously work to deliver an exceptional property management experience. User information is collected through: (a) details provided by users directly and (b) data automatically gathered during website navigation.
Your use of our platform constitutes consent for collecting, storing, and utilizing your personal information (including any modifications you provide) for all services we deliver.
Accessing our specialized services requires users to complete registration by providing essential details: i) full name, ii) email contact, iii) phone numbers, iv) property details, v) identity verification documents, and vi) billing information. This user-provided information helps us enhance our platform and deliver superior user experiences.
PropertyCare utilizes this User Information to maintain, secure, and enhance our services (including comprehensive property management solutions) while developing innovative new offerings.
Information readily available in public domains or disclosed under the Right to Information Act, 2005, or similar legislation will not be treated as sensitive data.
PropertyCare shares sensitive personal information internally without prior user consent only under these specific circumstances:
Information is shared within PropertyCare's organization and with authorized personnel exclusively for processing personal data on our behalf. All recipients must agree to handle information according to our guidelines, maintaining full compliance with this Privacy Policy and implementing appropriate confidentiality and security protocols.
PropertyCare makes every effort to provide users with access to their personal information upon request during platform usage. We guarantee that any personal or sensitive data found to be incorrect or incomplete will be updated or corrected when feasible, subject to legal retention requirements or legitimate business needs.
Users must verify their identity and specify requested information for access, correction, or removal. We reserve the right to decline requests that are excessively repetitive, systematic, require unreasonable technical resources, compromise others' privacy, or are impractical to fulfill.
Information access and correction services are provided free of charge, unless fulfilling the request demands disproportionate effort. Due to our system maintenance practices, deleted information may persist temporarily on active servers and remain in backup systems.
PropertyCare implements comprehensive security measures protecting against unauthorized access, modification, disclosure, or destruction of data. Our approach includes thorough reviews of data collection, storage, and processing procedures, plus robust security measures featuring advanced encryption and physical security protocols safeguarding systems containing personal data.
All website information is securely maintained within our protected database environment. Our database resides on servers protected by advanced firewalls; server access requires password authentication and remains strictly controlled. Despite our comprehensive security measures, no system offers absolute protection.
PropertyCare cannot guarantee complete database security or ensure that transmitted information won't be intercepted during Internet transmission. Additionally, any information posted in discussion areas becomes publicly accessible to Internet users.
Given the Internet's evolving nature, PropertyCare may update our privacy policy periodically to incorporate necessary changes. Information usage will always remain consistent with the policy active during collection, regardless of future policy modifications.
Cookies are small data files stored on user devices when accessing specific websites. These files can be accessed during site navigation and subsequent visits, depending on cookie type.
Cookies serve valuable functions by allowing websites to store user information, such as login status, and provide analytical insights for tracking website visits. PropertyCare employs cookies to improve your experience and analyze usage patterns of our property management platform.
Users can configure browsers to reject cookies, though this may limit certain website functionalities.
PropertyCare maintains a strict no-refund and no-cancellation policy for all services rendered. Once payment has been processed and accepted, PropertyCare does not provide refunds under any circumstances.
PropertyCare encourages clients to thoroughly understand service terms and conditions prior to payment processing. This policy ensures operational efficiency and maintains service quality standards for all PropertyCare clients.
For any concerns regarding the processing of information you've provided, please contact PropertyCare via email or our registered address.
Please include the following details when filing your complaint:
Email: support@mypropertyguru.co
Phone: +91 90008 98990