Tenant Management
See how we ensure reliable tenants, smooth onboarding, and ongoing support for your property. Our process is designed for peace of mind and long-term satisfaction.
Detailed Features
Background checks
Thoroughly verify tenant backgrounds to ensure reliability and reduce risk, including criminal, rental, and employment history.
- Criminal record and police verification
- Employment and income validation
- Rental history and reference checks
Income verification
Confirm tenant income sources and stability to ensure timely rent payments and financial responsibility.
- Salary slips and bank statement analysis
- Employer verification calls
- Assessment of financial stability
Reference checks
Contact previous landlords and employers to assess tenant behavior, reliability, and suitability.
- Direct calls to previous landlords
- Written reference collection
- Behavioral and payment history review
Lease renewals
Manage lease extension processes, negotiate terms, and ensure all documentation is up to date.
- Drafting and renewal of lease agreements
- Negotiation of new terms and rent
- Legal compliance and documentation
Tenant support
Provide ongoing assistance to tenants for maintenance requests, queries, and emergencies, ensuring satisfaction and retention.
- 24/7 helpline for tenant issues
- Quick response to maintenance requests
- Regular feedback and satisfaction surveys
